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Find answers to frequently asked questions, search for detailed information in our knowledge base, browse product documentation or request support.

Knowledge base

Find answers to many technical and usability questions.

Signature 365        Software products

Download

Download the latest versions of our software products.

Download software

Documentation

Browse user guides.

Signature 365   Online

Email Signature Manager  Online  PDF

Folder Permissions Manager  Online  PDF

Out of Office Manager  Online  PDF

Out of Office Extender  Online  PDF

Request support

Request technical support.

Step 1: Self-help support

Many known issues have already been addressed in our knowledge bases available from this page.

Step 2: Request support

Technical support can be requested by e-mail to [email protected].

Your request will be assigned a ticket number and you will receive a reply as soon as possible, normally within 4 hours inside of our support hours 8am to 12am GMT.

Please write a short, clear description of your request in the subject line, and include relevant information in the e-mail about product version, system environment, etc.

Telephone support and/or online support can be arranged once your e-mail request has been received. Symprex may charge for telephone support with your prior accept.