Subprocessor List

Symprex is a data processor and engages certain onward subprocessors that may process personal data submitted to Symprex’s services by the controller. These subprocessors are listed below, with a description of the service and the location where data is hosted. This list may be updated by Symprex from time to time:

Subprocessor Description Location
Cloudflare Content delivery and DDoS protection Depending on origin of traffic
DocuSign Electronic document signing European Union
Elasticsearch Platform monitoring United Kingdom
Freshworks Support helpdesk (Freshdesk) United States
Intercom Live chat support United States
Microsoft 365 Communication and collaboration United Kingdom
Microsoft Azure Hosting internal business systems United Kingdom
Microsoft Azure Hosting SaaS products and services United Kingdom, European Union, United States, Canada or Australia, as selected by customer
Wildbit Transactional email delivery (Postmark) United States
Twilio Transactional email delivery (SendGrid) United States
Stripe Billing and payment processing United Kingdom

Last updated: 6 January 2021