Symprex Policies

Returns | Secure Transactions | Privacy

Safeguarding your information

Symprex is working continuously to maximise the safety of the data you send us over the World Wide Web. All your online transactions are protected by the industry-standard SSL (Secure Sockets Layer) protocol, which uses encryption and authentication tools developed by RSA Data Security.

Verifying a secure connection

How can you be sure you've completed a secure connection? If you're using Netscape, a thin blue line will appear across the very top of your screen, and a small key will appear in the lower left-hand corner. If you're using the Microsoft Internet Explorer, a padlock will appear in the lower right-hand corner of your screen.

If your network is behind a firewall

Keep in mind that if your network operates behind a firewall, you may not be able to access our secure server. If that's the case, contact your local network administrator to resolve the problem. If you are still uncomfortable, contact us!